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This page contains information on how to diagnose and troubleshoot Docker Desktop issues, send logs and communicate with the Docker Desktop team, use our forums and Success Center, browse and log issues on GitHub, and find workarounds for known problems.

Troubleshoot

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Choose > Troubleshootfrom the menu bar to see the troubleshoot options.

The Troubleshoot page contains the following options:

Restart Docker Desktop: Select to restart Docker Desktop.
Run Diagnostics: Select this option to diagnose any issues on Docker Desktop. For detailed information about diagnostics, see Diagnose problems, send feedback, and create GitHub issues.
Reset Kubernetes cluster: Select this option to delete all stacks and Kubernetes resources. For more information, see Kubernetes.
Reset disk image: This option resets all Docker data without areset to factory defaults. Selecting this option results in the loss of existing settings.
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Reset to factory defaults: Choose this option to reset all options onDocker Desktop to their initial state, the same as when Docker Desktop was first installed.
Uninstall: Choose this option to remove Docker Desktop from yoursystem.

Uninstall Docker Desktop from the command line

To uninstall Docker Desktop from a terminal, run: <DockerforMacPath>--uninstall. If your instance is installed in the default location, thiscommand provides a clean uninstall:

You might want to use the command-line uninstall if, for example, you find thatthe app is non-functional, and you cannot uninstall it from the menu.

Diagnose problems, send feedback, and create GitHub issues

In-app diagnostics

If you encounter problems for which you do not find solutions in thisdocumentation, on Docker Desktop issues onGitHub, or the Docker Desktop forum, we can help you troubleshootthe log data.

Choose > Troubleshoot > Run Diagnostics.

Once the diagnostics are available, you can upload them and obtain aDiagnostic ID, which must be provided when communicating with the Dockerteam. For more information on our policy regarding personal data, seehow is personal data handled in Docker Desktop.

If you click Report an issue, this opens Docker Desktop for Mac issues on GitHub in your web browser in a “New issue” template. Add the details before submitting the issue. Do not forget to copy/paste your diagnostic ID.

Diagnosing from the terminal

In some cases, it is useful to run the diagnostics yourself, for instance, ifDocker Desktop cannot start.

First, locate the com.docker.diagnose tool. If you have installed Docker Desktop in the Applications directory, then it is located at/Applications/Docker.app/Contents/MacOS/com.docker.diagnose.

To create and upload diagnostics, run:

After the diagnostics have finished, you should have the following output,containing your diagnostics ID:

The diagnostics ID (here BE9AFAAF-F68B-41D0-9D12-84760E6B8740/20190905152051) iscomposed of your user ID (BE9AFAAF-F68B-41D0-9D12-84760E6B8740) and a timestamp(20190905152051). Ensure you provide the full diagnostics ID, and not just the user ID.

To view the contents of the diagnostic file, run:

Check the logs

In addition to using the diagnose and feedback option to submit logs, you canbrowse the logs yourself. The following documentation is about macOS 10.12onwards; for older versions, seeolder documentation.

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In a terminal

To watch the live flow of Docker Desktop logs in the command line, run the following script from your favorite shell.

Alternatively, to collect the last day of logs (1d) in a file, run:

In the Console app

Macs provide a built-in log viewer, named “Console”, which you can use to checkDocker logs.

The Console lives in /Applications/Utilities; you can search for it withSpotlight Search.

To read the Docker app log messages, type docker in the Console window search bar and press Enter. Then select ANY to expand the drop-down list next to your docker search entry, and select Process.

You can use the Console Log Query to search logs, filter the results in variousways, and create reports.

Troubleshooting

Make sure certificates are set up correctly

Docker Desktop ignores certificates listed under insecure registries, and doesnot send client certificates to them. Commands like docker run that attempt topull from the registry produces error messages on the command line, for example:

As well as on the registry. For example:

For more about using client and server side certificates, seeAdding TLS certificates in the Getting Started topic.

Docker Desktop does not start if Mac user account and home folder are renamed after installing the app

SeeDo I need to reinstall Docker Desktop if I change the name of my macOS account?in the FAQs.

Volume mounting requires file sharing for any project directories outside of `/Users`

If you are using mounted volumes and get runtime errors indicating anapplication file is not found, access to a volume mount is denied, or a servicecannot start, such as when using Docker Compose,you might need to enable file sharing.

Volume mounting requires shared drives for projects that live outside of the/Users directory. Go to >Preferences > Resources > File sharing and share the drive that contains the Dockerfile and volume.

Docker For Macos Yosemite